Texas Bill Pay Options
Texas customers have several billing and payment options. See our policy regarding valid forms of payment and payment methods.
Pay Online
Register your account to view your bills and historical usage, make payments, set up autopay and Ebill, and so much more!
Pay Over the Phone
This automated system is available 24/7 and accepts payments using your credit card (American Express, Visa, MasterCard, or Discover) or bank account information.
Set Up Autopay
Sign up for our convenient Autopay option and you’ll be able to pay your bill automatically each month using your MasterCard®, Visa®, Discover Card®, or a bank draft from your checking account. Autopay is free of charge, convenient, and ensures timely payment of your account. Log in to My Just Energy Portal to set up Autopay today.
Visit a Pay Station
In cooperation with Ace Cash Express, CheckFree, BARRI and DolEx. Just Energy has developed a network of over 800 pay stations in and around Dallas,Fort Worth, Houston and South Texas. To find a location near you, use the following location links:
Pay by Mail
Detach the payment stub portion from your bill statement and send a check or money order in the envelope provided to:
Just Energy
PO Box 650518
Dallas, TX 75265-0518
Our Policy
Just Energy reserves the right to refuse credit card and / or debit card or bank account payment methods. If so, cash, cashier’s check, or money order are required. Just Energy reserves the right to refuse non-cash payment methods based on payment history and tenure.
Specifically, Just Energy reserves the right to refuse credit card and / or debit card or bank account payment methods if there are two or more returned, canceled, and / or reversed payments by your financial institution(s) in a rolling 12-month period. If two or more instances have occurred in the past 12 months cash, cashier’s check or money order are required.
If a customer is subject to an active disconnection notice a credit card or cash payment may be required to restore services. If services are disconnected for non-payment, a credit card or cash payment is required to restore services. In either of these instances, customers may be required to pay by cash at Just Energy’s discretion based on payment history and tenure.
If payment for past due amounts is paid via ACH draft, check, or cash we will process reconnection upon verification of funds.