Trying to pay your bill? We’ve got options!

Trying to pay your bill? The Just Energy Group family of companies offers a variety of options to make paying your bill convenient and hassle free. In most cases you will receive a single monthly bill from your electric utility, which will include both your Just Energy supply charges for the Just Energy Group family of companies affiliate that serves you and any applicable utility charges. However, in certain states, provinces and utility service areas, Just Energy might bill separately. In this case, you would receive two separate bills, one from your utility company and one from Just Energy.

For more specific information on your billing and payment options, see below.

United States

California

Natural Gas
Contact Just Energy customer service for information on how to pay your bill. You can contact Just Energy at 1-877-226-5368 during normal business hours or email customer service at [email protected].

Electricity
Effective your first meter read schedule date after November 15, 2020, Just Energy’s electric customers will be transferred to Pilot Power Group Inc. There will be no interruption to your service because of this transfer. If you have any questions, please contact Just Energy at 1-877-226-5368 or Pilot Power at 1-855-227-4568.

Delaware

Your Just Energy bill will be part of your utility bill.

Florida

Contact Just Energy customer service for information on how to pay your bill. You can contact Just Energy at 1-833-757-1613 during normal business hours or email customer service at [email protected].

Illinois

Your Just Energy bill will be part of your utility bill.

Indiana

Your Just Energy bill will be part of your utility bill.

Maryland

Your Just Energy bill will be part of your utility bill.

Massachusetts

Your Just Energy bill will be part of your utility bill.

Michigan

Your Just Energy bill will be part of your utility bill.

New Jersey

Your Just Energy bill will be part of your utility bill.

New York

Your Just Energy bill will be part of your utility bill.

Ohio

Your Just Energy bill will be part of your utility bill.

Pennsylvania

Your Just Energy bill will be part of your utility bill.

Texas

See payment options for Texas customers.

Energy Management Tool for Texas Customers

Texas customers also have access to the Energy Smart Portal, a free service for Texas residential customers with smart meters that allows you to track your weekly energy consumption, forecast, budget your energy costs and make payments online.

Canada

Alberta

Alberta customers have a variety of billing and payment options.

See payment options for Alberta customers.

British Columbia

Contact your utility to determine what methods can be used to pay your bill.

Ontario

Contact your utility to determine what methods can be used to pay your bill. You can contact Just Energy at 1-833-757-1613 during normal business hours or email customer service at [email protected].

Saskatchewan

Contact your utility to determine what methods can be used to pay your bill.

Call 877-226-5368 now to get our best rates in your area!