Billing & Payment Options
Just Energy provides a variety of options to make paying your bill convenient and hassle free.
Texas and Alberta Customers
You’ll receive your electricity bill from Just Energy for your supply and utility charges.
Reside Outside Texas & Alberta?
Depending on your state or province, you may receive two separate bills, one from the utility company and one from Just Energy, or you may receive a single monthly bill from your utility. For more specific information on your billing and payment options, see below.
Find Your Region’s Billing and Payment Options
United States
California | Delaware | Illinois | Indiana | Maryland | Massachusetts | Michigan | New Jersey | New York | Ohio | Pennsylvania | Texas
Canada
United States
California
Natural Gas
Contact Just Energy customer service for information on how to pay your bill. You can contact Just Energy at 1-877-226-5368 during normal business hours or email customer service at [email protected].
Electricity
Effective your first meter read schedule date after November 15, 2020, Just Energy’s electric customers will be transferred to Pilot Power Group Inc. There will be no interruption to your service because of this transfer. If you have any questions, please contact Just Energy at 1-877-226-5368 or Pilot Power at 1-855-227-4568.
Delaware
Your Just Energy bill will be part of your utility bill.
Illinois
Your Just Energy bill will be part of your utility bill.
Indiana
Your Just Energy bill will be part of your utility bill.
Maryland
Your Just Energy bill will be part of your utility bill.
Massachusetts
Your Just Energy bill will be part of your utility bill.
Michigan
Your Just Energy bill will be part of your utility bill.
New Jersey
Your Just Energy bill will be part of your utility bill.
New York
Your Just Energy bill will be part of your utility bill.
Ohio
Your Just Energy bill will be part of your utility bill.
Pennsylvania
Your Just Energy bill will be part of your utility bill.
Texas
See payment options for Texas customers.
Energy Management Tool for Texas Customers
Texas customers also have access to the Energy Smart Portal, a free service for Texas residential customers with smart meters that allows you to track your weekly energy consumption, forecast, budget your energy costs and make payments online.
Canada
Alberta
Alberta customers have a variety of billing and payment options.
See payment options for Alberta customers.
British Columbia
Contact your utility to determine what methods can be used to pay your bill.
Ontario
Contact your utility to determine what methods can be used to pay your bill. You can contact Just Energy at 1-833-757-1613 during normal business hours or email customer service at [email protected].
Saskatchewan
Contact your utility to determine what methods can be used to pay your bill.